This Privacy Policy explains how ptk99 collects, uses, stores, and protects your personal data when you use our platform. We are committed to handling your information with transparency, integrity, and in accordance with applicable data protection principles.
Last updated: June 2026
Your privacy matters to ptk99. This Privacy Policy applies to all personal data processed in connection with your use of the ptk99 platform at ptk99.win. By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process personal data, please discontinue use of the platform.
ptk99 operates the online casino and sportsbook platform accessible at ptk99.win. For the purposes of this Privacy Policy, ptk99 is the data controller responsible for the personal data you provide when registering and using the platform. References to "we", "us", or "our" throughout this document refer to ptk99 and its affiliated operating entities.
ptk99 operates under international gaming authority licensing and is subject to the regulatory requirements of its licensing jurisdiction, including applicable data handling and anti-money laundering obligations. Our platform serves registered players in Malaysia, and we are committed to handling Malaysian players' personal data with care consistent with internationally recognised data protection standards.
When you register an account, use the platform, or contact our support team, ptk99 may collect the following categories of personal data:
When you access the ptk99 platform, we automatically collect certain technical data, including:
ptk99 processes your personal data for the following purposes:
ptk99 does not use your personal data for unsolicited direct marketing without your explicit consent. Where promotional communications are sent, they will include a clear and functional opt-out mechanism.
ptk99 processes your personal data on the following legal grounds:
ptk99 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
All third parties with whom ptk99 shares personal data are required to process such data only for the specified purpose and in accordance with applicable data protection standards. ptk99 does not transfer personal data to third parties for their own independent marketing or commercial purposes.
ptk99 uses cookies and similar tracking technologies to support the operation of the platform and improve the player experience. The categories of cookies we use include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the ptk99 platform, though some preference features may not persist between sessions.
ptk99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following considerations:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with ptk99's data disposal procedures.
ptk99 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While ptk99 takes data security seriously, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ptk99 support immediately if you suspect unauthorised access to your account.
Subject to applicable law and regulatory limitations, you have the following rights in respect of your personal data held by ptk99:
To exercise any of these rights, please contact ptk99 support via the live chat facility on the platform. ptk99 will respond to verified requests within a reasonable timeframe consistent with applicable requirements. Note that certain regulatory retention and AML obligations may limit our ability to fulfil erasure or portability requests in full.
The ptk99 platform is strictly restricted to individuals aged 21 and above. ptk99 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been provided by or in respect of an individual under the minimum age, that data will be deleted and the associated account suspended without delay. If you believe a minor has registered on the platform, please notify us immediately via live chat.
ptk99 is an internationally operated platform and your personal data may be transferred to, stored in, or processed in jurisdictions outside Malaysia in connection with our licensing, technology infrastructure, and third-party service providers. Where such transfers occur, ptk99 takes reasonable steps to ensure that adequate data protection standards are applied, including through contractual arrangements with recipients that impose data protection obligations consistent with this Privacy Policy.
ptk99 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or regulatory obligations. Material changes will be notified to registered players via the email address associated with their account and/or through a notice on the platform. The "Last updated" date at the top of this page reflects the date of the most recent revision.
Your continued use of the ptk99 platform following notification of changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ptk99 handles your personal data, please contact our support team via the 24/7 live chat facility on the platform. For general written enquiries, you may also contact us at the email address published in the site footer.
ptk99 is committed to resolving data privacy concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
All data transmitted between your device and ptk99 is encrypted using TLS/SSL. Sensitive data stored on ptk99 infrastructure — including identity documents and payment details — is encrypted at rest.
ptk99 verifies the identity of all players as required under our international gaming licence. KYC ensures your account is protected against unauthorised use and that the platform remains compliant with AML regulations.
ptk99 does not sell your personal data to any third party for commercial or marketing purposes. Data shared with partners is strictly limited to what is necessary to deliver platform services.
You can request access to, correction of, or deletion of your personal data at any time by contacting ptk99 support. Regulatory retention periods may apply to certain record categories.
ptk99 operates under international gaming authority licensing. Data handling practices are designed to meet the regulatory standards of our licensing jurisdiction, including AML and CFT obligations.
This Privacy Policy is written in plain, accessible language so that Malaysian players understand exactly how their data is used. No hidden clauses, no vague catch-alls. What you read here is what we do.
Your personal data is in safe hands at ptk99. Secure login, encrypted transactions, and a platform built on honest dealing for Malaysian players. 21+ only. Play responsibly.